A. Data Collection
AskHealer is responsible for use, collection, and preservation of your personal information and data in the sense of Indian Data Protection Act) in accordance with Indian Standard.
B. Type of Information Collected
When you visit the Platform, AskHealer may collect certain information (non-personal) such as your IP address, operating system, browser type, and Internet service provider. This information is not personal and does not identify you personally. Now, when you register with the Platform, we may collect your personal information that you provide, like your name, e-mail address, mailing address, mobile number, place, gender, age, etc. along with certain other information. For the Healers, the information they provide shall display on their profile. And with this reference, you agree to receive communications on the provided mobile number and e-mail address from our side (may include and not limited to automated text messages and calls) and from the Seekers’ side. We use third party payment gateways for making payments from the Healers, and other third parties like Google Analytics to monitor site traffic, which may store your information in some cases. By using this Platform or/and Service, you approve us to collect, use, and store your personal information that you provide and any changes made later on in that information for any of the service that we offer through this Platform.
D. Third Parties
E. How Your Information is Used
F. Protecting Your Personal Information
We value our customers, and we know that protecting your privacy is of great importance to you and us as well. And thus, we are committed to protecting the personal information that you provide us in different ways. We do not directly process any payment and so we do not store your credit card, or digital wallets information. SSL (Secured Socket Layer) technology is used for the payment process and financial transactions with the third party service providers, such as PayPal, etc. Your registration information may be protected by a unique user ID and Password. In any case, you should not disclose your user name and password and it’s your responsibility to always log off from the system if you are sharing it with someone. You can also use the Platform as a non - registered user. We have taken certain measures to protect your personal information. While we strive to protect your personal information you provide, we cannot fully guarantee its security. Therefore you acknowledge and agree that we assume no liability regarding the theft, loss, alteration or misuse of your personal information or other content, including and not limited to the information shared with the third party services or other users. Also, you understand and agree that you are solely responsible for maintaining the confidentiality of your username and password, and the use of your account, and whether you have authorized such use or not.
G. Accessing and Modifying Personal Information
You may access, modify, or remove your personal information that you have provided to us through any means. If you are a Healer, you have to register in order to use the Platform; however, if you are a seeker, you may use the Platform with or without registration. It is important to understand that if you register or use our Platform by providing your personal information, we may send you certain promotions, surveys, notifications, text messages, etc. We may also send you service related notices or notices regarding a change in any of our policies. If you no longer want to receive these notifications at any point of time, you may need to deactivate your account. We may also send you newsletter and blog notifications and you can also opt out of certain e-mail communications from us.
Though we are not intended to, if substantially all of our assets are merged into another company or sold to some other company, the acquiring company shall be given the access to all your personal information and Content without your consent. Also, if we sell only a part of the Platform or make someone/ some company, our partner, the acquiring or the partner company shall have access to all your personal information without your consent and we may or may not send you a notice regarding this deal or sale.
I. Notification of Changes
Any disputes or claim related to your privacy are subject to these Terms, including and not limited to any provisions related to indemnification, limitations on damages, and choice of law and forum.
K. Contact Us