Privacy Policy

Introduction

This privacy policy describes how we use the information which you have submitted with us during the sign up activity. We assure you that the information which you have provided will be secured by us. The reason behind collecting this information is to identify the user (seeker or healer) and establish an acquaintance. Please note that we have right to modify this privacy policy at any time. This privacy policy is applicable to all users who use this platform in a capacity of a 'Seeker' or a 'Healer'. By using this platform you agree with this privacy policy.

What AskHealer does?

AskHealer is a global platform, designed to enable and establish connections between seekers and healers community. Seekers can choose healers as per their needs and book appointment in just a few clicks.

What type of information we may gather from you?

By visiting and using this platform, we may collect some of your information like:
  • Information that you've provided us while registration such as; your name, mobile number, email etc.
  • Your payment information, including your credit or debit card numbers.
  • If you're applying as a healer academic credentials, certifications, recognition and awards details, etc.
  • Your web browser info, IP address, type of browser, operating system, type of device used etc.
  • If you're a seeker, healers may ask you some information about your life history, problems you are facing etc. in order to heal you.

How AskHealer collects information from you?

We collect your data through following ways:
  • When you register on AskHealer and provide the asked info, we collect that info.
  • We also collect your info when you communicate with other members via this platform through chats, phone calls, messages, AskHealer message board etc.
  • If you are accessing AskHealer through a third party platform, then we may receive information via that third party platform.
  • If you are directed to AskHealer through social media pages or any other pages located on third party websites, we may collect the information how you found us and may use it to understand the user behavior.

How does AskHealer use and share the info collected from you?

We use the info which we collected from you, to improve our services and it helps us to identify you, when you forget your log in I'd and password. We use your info to send you updates about this platform like any change or modification in pricing & payments and other services etc. If you are a healer your credit card or debit card or bank account details will help us to process your payments smoothly as per the selected subscription plan by you.

AskHealer will never share or sell your personal info provided by you for any purpose with anyone without your permission. We may only share your info due to few reasons such as when its court order or search warrant or other legal requirement of any lawmaking authority. We request to both of our users (seekers or healers) to never share your log in credentials with anyone. If you are a seeker, anyone may share any offensive, inappropriate info with other healers/seekers using your account, which might force us to take strict action against your account. If you are a healer, anyone can misguide the seekers who are taking guidance from you, by sending them wrong messages or may post something which is objectionable and unlawful using your account.

For Healers:

The general info of healers like their name, gender, meeting time, contact I'd etc. will be shown to seekers when they visit their profiles. Other info like their phone number, email I'd etc. will be shown to seekers according to their subscription plan selected by them.

How does AskHealer keep your info secure?

We secure your info by various security measures which includes protecting information from the loss or misuse or both however like various other platforms when situation is not under our control, 100% data security over the internet cannot be guaranteed or considered as completely secure. But we make sure that your personally identifiable data is encrypted during transmission. So we store the data at our toughened servers that are hosted at highly secure data centers.

Note:

AskHealer reserve the right to change or modify this privacy statement anytime without any prior notice to the users. We recommend you to read this privacy policy periodically. AskHealer takes no responsibility of the healer's info contained in their profile especially their qualification info.

If you have any query related to privacy policy please email us at support@askhealer.com .