Overseeing Trouble ?

We're here to help you.

Seekers & Healer to get help with your account and therapies please

For Seekers

Account Options

If you’re facing trouble while logging into your account, then please email us at support@askhealer.com. Our team will try their best to help you as soon as possible.

If you forget your log in Id and password, please email us at support@askhealer.com. We'll attend your hurdles soon.

You can update your account information like date of birth, profile photo and other details.
Here's how:

01) Firstly login to your account.

02) Click on your name on the very top right hand side of your dashboard. Then click on “My Account”.

03) Now you can update your basic information like country, city, DOB etc. and don’t forget to save the updated information by clicking on “SAVE” button on the bottom of your opened windows.

04) You can also change your password; to change your password just click on “Password” button on the top of your windows where you have updated your basic information, and then fill the asked information and click on “SAVE” button and your password will be changed.

05) To upload your profile picture, just click on “Profile Picture” button on the extreme right of the “Password” button. Now click on “Choose file” and then select the folder where the file exists, then click on the file which you want to upload and then click on open. Lastly, just click on “Upload” button and your file will be uploaded.

06) To change your profile picture just repeat the 5th step

If you’re still unable to update any information just email us at support@askhealer.com

PAYMENT OPTIONS:

AskHealer doesn’t charge any commission fee from seekers. Once your session is confirmed or completed, and as agreed between you and the healer, you need to pay directly to your healer in the way they explain to you through chat.

If you face any problem at the time of transaction just talk to your healer because there is no role of AskHealer to process any transaction. So we’re not responsible for any error during transaction.

If you have any question related to payments which is not specifically mentioned in the payment option just email us at support@askheaker.com.

A GUIDE TO SEEKER:

Before you book a session with our expert healer, make sure that you must be registered with us. Once you’re successfully registered, just go to healers list and select the healer with whom you want to book an appointment, according to the therapy/healing which you want. Once your session is confirmed, you need to pay directly to your selected healer in the way they explain to you via chat.

You can check Healer’s availability by visiting the profile of Healer.

You can check your appointments by logging in to your AskHealer account in “My Appointment” section. You will receive a reminder approx. an hour before your appointment.

SIGNING UP:

Seekers can create account by providing the information asked in the “sign up as seeker” form. You will need to fill your valid email id and a phone number. Also, you have to agree the terms & conditions and privacy statement. You need to click on “Sign Up” button to register your account. An email verification link will be sent in your registered email. You must verify your email to access your account.

If you’re having trouble while submitting your form, must make sure that you agreed the terms & conditions and privacy policy statement.

If you are not able to sign up for a new account because your number and email is already registered, please email us at support@askhealer.com. May be you already have an AskHealer account.

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Terms & Conditions Privacy policy

To start your partnership with us, you need to fill the "sign up as Healer" form. We will respond you via email within few hours.

Accessibility

"AskHealer" is a world class platform designed for enabling connections between "Seekers" and "Healers". Our expert healers and therapists help you to change your rotten luck into good fortune. We try our best to add some more colors in your life's rainbow. We'll help you to rewrite your life’s chapters with the pencil of hope and confidence.

We are always ready to assist you. If you need any help you might email us at support@askhealer.com. We’ll behold your ailment as soon as possible.

AskHealer is extremely easy to use. Just sign up and choose the healer you want to book an appointment with, according to the therapy/healing which you want to take. Pay to your healer directly in the way they explain to you and feel the infinite delightness.